Privacy Policy

FACTS

What does Fort Liberty Federal Credit Union do with your personal information?

Why?

 Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

At Fort Liberty FCU, we respect the privacy of our members. We recognize the importance of maintaining the confidentiality of your personal financial information. This notice describes the privacy policy and practices followed by Fort Liberty FCU. This notice explains what types of member information we collect and under what circumstances we may share it.

What?

 The types of personal information we collect and share depend on the product or service you have with us. This information can include:

Social Security number, and income
Account balances, transaction history, and credit information
Payment history, assets and investment experience

When you are no longer our customer, we continue to share your information as described in this notice.

How?

 All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Fort Liberty FCU chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Fort Liberty FCU share?

Can you limit this sharing?

For our everyday business purposes—

such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

 Yes No

For our marketing purposes—

to offer our products and services to you

 Yes No

For joint marketing with other financial companies

 Yes No

For our affiliates’ everyday business purposes—

information about your transactions and experiences

 No We don’t share

For our affiliates’ everyday business purposes—

information about your creditworthiness

 No We don’t share

For nonaffiliates to market to you

 No We don’t share
Questions? Call 866-793-5328, send us an e-mail at info@MyFortLibertyFCU.org or write to us at:


1638 Skibo Rd
Fayetteville, NC  28303

What we do

How does Fort Liberty FCU protect my personal information?

 To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also maintain other physical, electronic, and procedural safeguards to protect this information and we limit access to those employees for whom access is appropriate.

How does Fort Liberty FCU collect my personal information?

 We collect your personal information, for example, when you

• Open an account
• Apply for any for a loan
• Use your credit or debit card
• Pay your bills
• Make deposits to or withdrawals from your accounts
• Show your government-issued ID

We also collect your personal information from others, including credit bureaus or other companies.

Why can’t I limit all sharing?

 Federal law only gives you the right to limit information sharing as follows:

Sharing for affiliates’ everyday business purposes—information about your creditworthiness
Affiliates from using your information to market to you
Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

Definitions

Affiliates

 Companies related by common ownership or control. They can be financial and nonfinancial companies.

Fort Liberty FCU has no affiliates.

Nonaffiliates

 Companies not related by common ownership or control. They can be financial and nonfinancial companies.

Fort Liberty FCU does not share with non-affiliates so they can market to you.

Joint marketing

 A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Our joint marketing partners include insurance companies, investment companies and direct marketing companies.

Other Important Information

Notices and “Joint Relationships." Except where expressly required by applicable law, we will provide all notices to the person (member) listed first on any application, agreement or other relevant document with us. The notice will be mailed to the address noted for said person on the application, agreement or other document. If this person (member) has agreed to receive notices and disclosures electronically, then we can send all such notices and notifications, to the e-mail or Internet address provided by said person; or we shall post or otherwise give notice by posting a notice, providing a link or using such other electronic methods authorized under applicable laws and/or regulations. All joint owners, borrowers and guarantors agree to the receipt and sufficiency of any notice or notification sent according to this paragraph.

Modification. The Credit Union reserves the right to modify, change or amend this Privacy Policy and Agreement at any time without notice other than as expressly required by applicable law.

What members can do to help. Protect your account numbers, card numbers, PINs (personal identification numbers), and passwords. In particular, never keep your PIN with your debit card or credit card, as that makes you vulnerable in the event you lose your card or your card is stolen. Use caution in revealing account numbers, social security numbers, etc. to other persons. In particular, if a caller tells you he/she is calling you on behalf of the credit union and asks for your account number, you should beware. Legitimate credit union staff would already have access to that information. It’s important that the credit union has current information about how to reach you. If we detect potentially fraudulent use of your account, we will attempt to contact you immediately. If your address or phone number changes, please let us know.

For your reference, our mobile app collects the following information:
Location - used for geofencing and beacon scanning essential for advertising/marketing campaign delivery.
UserID - It creates a random user GUID upon initial app access, which is later used during every connection. This GUID is unique for each device/app and changes after each app reinstall. This ID is used for identifying a user and sending campaigns.
Product interaction - User's app entry, exit and pages viewed are tracked.
Name - The user's first name is collected for product personalization purposes.

For Alaska, Illinois, Maryland and North Dakota Members. We will not share personal information with non-affiliates either for them to market to you or for joint marketing - without your authorization.

For California Members. We will not share personal information with non-affiliates either for them to market to you or for joint marketing - without your authorization. We will also limit our sharing of personal information about you with our affiliates to comply with all California privacy laws that apply to us.

For Massachusetts, Mississippi and New Jersey Members. We will not share personal information from deposit or share relationships with non-affiliates either for them to market to you or for joint marketing - without your authorization.

For Vermont Members. We will not share personal information with non-affiliates either for them to market to you or for joint marketing without your authorization, and we will not share personal information with affiliates about your creditworthiness without your authorization.