We are looking forward to serving you better after we upgrade our computer system! This is an exciting update for us, as it will streamline many processes and enhance the service experience of our members. However, we would like to make you aware that many services will be temporarily unavailable during the upgrade period of February 28th through March 4th.

System Upgrade Schedule: February 28 - March 4

SYSTEM UPGRADE SCHEDULE February 28 March 1 - 3 March 4
ALL BRANCHES Open until 5 p.m. Closed Open at 9 a.m.
CONTACT CENTER Available until 5 p.m. Not Available Available
ONLINE BANKING Available until 5 p.m. Not Available Available
MOBILE BANKING
& eDEPOSIT
Available until 5 p.m. Not Available Available
ONLINE BILL PAY Available until 5 p.m. Not Available Available
ONLINE APPLICATIONS Available until 5 p.m. Not Available Available
ATMS* Available Available Available
DEBIT CARD
PURCHASES*
Available Available Available
CREDIT CARD
PURCHASES*
Available Available Available
SHARED BRANCHING Available until 5 p.m. Not Available Available
TEL-INFO** &
TEXT BANKING
Available until 5 p.m. Not Available Available
*Limitations apply
** Tel-Info password will default to the last 4 numbers of the primary account holder’s Social Security Number

System Upgrade FAQs

  • During the upgrade weekend, will I still be able to access my funds?

    Yes, you can access your funds during the upgrade weekend using Fort Bragg Federal Credit Union cards (debit, credit, and ATM).
  • How will the upgrade impact automatic withdrawals and direct deposits?

    All automatic withdrawals and direct deposits will be processed normally on February 28th. However, you may notice a delay in automatic withdrawals and direct deposits from March 1st through March 3rd.
  • Can I use Shared Branching during the upgrade?

    No, you will not be able to access your account via Shared Branching services during the upgrade weekend. These services will resume on March 4th after the completion of the upgrade.
  • Can I use ATMs and my Fort Bragg Federal Credit Union cards during the upgrade?

    Yes, ATMs and all Fort Bragg Federal Credit Union cards (debit, credit, and ATM) will be available and functioning during our upgrade weekend.
  • What if the upgrade takes longer than expected?

    While we do not anticipate any delays in completing the upgrade, we will post updates on our website and social media pages if the upgrade extends beyond the currently scheduled March 4th completion date.