Are you using your new EMV/CHIP VISA card yet? We issued these new cards in 2017 as a way to help protect our members against fraud in card present situations.
Since your card number changed with the EMV/CHIP cards, you should update the billing information for your recurring VISA transactions--like your gym membership, pizza delivery, child care, or any online payments. If you haven’t provided your new EMV/CHIP VISA card number for your recurring VISA payments, you’ll want to do that now to avoid disruption of services.
For those of you who have not received your new EMV/CHIP card, contact us immediately to find out how to get an EMV/CHIP VISA card. That way you won’t be without a working VISA card for easy access to your credit union account. We will be blocking all old mag stripe card numbers very soon. When we block the mag stripe cards, they will no longer work. Cardholders will then need to use their new EMV/CHIP VISA card instead. So, go ahead and find that new EMV/CHIP card. Get it out of the drawer or safe. Get it activated and start using it. If you need help with activation, contact us at 1800-793-2328 or 910 864-2232.
Remember, your new EMV/CHIP VISA card has a different card number that your old mag stripe VISA card. Contact us today to find out how to get a new EMV/CHIP VISA card or stop by one of our five branches so we can get an EMV/CHIP card into your hands.
Until next time,
June 21, 2018
- Shopping online is easy when you use reputable merchants.
- When using a debit card, you may select “credit”, which requires a signature and extends the $0 member liability under the VISA/MasterCard association rules.
- Limit the number of credit cards you travel with. Carrying multiple cards increases your chance of losing one or giving identity thieves multiple credit cards to steal from should your wallet or purse become stolen during your travels.
- When traveling, don’t clearly display your home address on your luggage. Instead use a work address or mobile phone number.
- Moving? Remember to update your cell phone number (and your address) so we can quickly reach you for suspicious transactions on your VISA card. Our 24-hour fraud monitoring service wants to contact you quickly. Supply a good phone number to us.
- Never carry government cards, passports, or birth certificates. These are the top 3 documents for identity theft.
- Should your VISA card come up missing, contact the card issuer immediately so your card can be blocked to help prevent fraud.
- Keep your VISA card in your possession & make sure you get it back after making meal purchases especially where the server might walk away with it.