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Fort Bragg Federal Credit Union (FBFCU) recognizes and respects the highly confidential nature of members’ personal information. We are committed in protecting our member’s privacy. We are required by law to give you this privacy notice to explain how we collect, use and protect your personal information.
Information We Collect:
FBFCU collects nonpublic personal information about you from the following sources:
- Information we receive from you on applications or other forms
- Information about your transactions with us
- Information about your transactions with nonaffiliated third parties
- Information from a consumer reporting agency
Parties to Whom We Disclose the Information
We do not disclose any nonpublic personal information about our members and former members to anyone, except as permitted by law. Nonpublic personal information may be shared in order to conduct the business of the credit union. These disclosures typically include information to process transactions on your behalf, follow instructions as you authorize or protect the security of our financial records. We may disclose the following information to other financial institutions with which we have joint marketing agreements:
- Nonpublic personal information we receive from you on an application or other forms, such as
- Name
- Address
- Social security number
- Date of Birth
- Account open date
- Nonpublic personal information about your transactions with us, such as
- Types of accounts
- Telephone number
Federal law allows us to disclose the information listed above with other financial institutions with which we have joint marketing agreements. You do not have a right to opt out of the disclosure of this information. We may also disclose nonpublic personal information about you to nonaffiliated third parties as permitted by law.
Types of Businesses
Here are the types of businesses with whom we may disclose nonpublic personal information under this section
- Financial service providers, such as:
The Confidentiality, Security, and Integrity of Your Nonpublic Personal Information
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you, Credit Union Board members and Supervisory Committee members. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
Since regular e-mail is not secure against interceptions by others, members are encouraged to communicate confidential information through other means.
To provide you with greater access to information, our site also contains links to other sites. While we hope these organizations join us in respecting your privacy FBFCU is not responsible for the content or privacy practices of these other websites.
If you have questions concerning the privacy of your personal information or if you need to correct information we have on file, please contact us (800) 793-2328 or write to us at P. O. Box 70240, Fort Bragg, NC 28207.
What Members Can Do to Help
FBFCU is committed to protecting the privacy of its members. Members can help by following these simple guidelines:
- Protect your account numbers, plastic card numbers, PINs (personal identification numbers) and/or passwords. Never keep your PIN with your card, which can provide free access to your accounts if your card is lost or stolen. Never share your password with anyone – even family members. We recommend that you change your password on a regular basis; but always change your password immediately if you think it has been compromised.
- Use caution when disclosing your account numbers, etc. to other persons. If someone calls you explaining the call is on behalf of the credit union and asks for your account number, you should beware. Official credit union staff will have access to your information and will not need to ask for it.
- Keep your information with us current. If your address or phone number changes, please let us know. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately.
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